FAQs
Have Questions? We’ve Got Answers!
This section covers the most common questions our customers ask about Eone Industry products, shipping, and services. If you don’t find what you’re looking for, feel free to contact us—we’re always here to help.
Do you offer custom manufacturing?
Yes, Eone Industry offers full-custom hardware manufacturing services. You can provide drawings, specifications, or samples, and our engineering team will assist with design, prototyping, and production. We support both OEM and ODM projects.
Do you offer bulk pricing for wholesale orders?
Yes. We provide competitive wholesale pricing based on order volume, product category, and customization requirements. Contact our sales team for a tailored quotation.
What is your minimum order quantity (MOQ)?
Our MOQ typically starts from 500 to 1,000 units, depending on the product type. For custom-made items, MOQ may vary based on complexity and materials.
What are your production and delivery lead times?
Production Time: Usually 15–30 days, depending on order size and customization.
Shipping Time:
- United States: 2–6 weeks,
- Australia: 2–6 weeks,
- United Kingdom: 4–6 weeks
Delivery times may vary depending on your proximity to major ports and current shipping schedules.
What payment terms do you offer?
We accept T/T, wire transfer, PayPal (for samples), and L/C for large orders. Standard terms are30% deposit before production, 70% balance before shipment.
How does the FAQ section work?
Its simple really. You just add the questions as blocks and then you edit the question and answer.
Can I request product samples?
Yes. Samples are available for most products. Sample fees and international shipping costs may apply. Please contact us to request samples.
How do you ensure product quality?
We follow strict quality control procedures including raw material inspection, in-process checks, and final product testing. Quality certificates and inspection reports are available upon request.
Do you ship internationally?
Yes. We ship to wholesale clients worldwide. We work with reliable freight forwarders and can assist with customs documentation and logistics coordination.
How can I get a quote or place an order?
You can contact us via email or through our website’s contact form. Please include product details, quantity, customization needs, and destination country to receive an accurate quote.
GET SUPPORT
Need help finding the right products?
Call us at 917-342-2599 and we will make it happen.
Thank you for your interest in Eone Industry. We look forward to the opportunity to discuss your project needs and provide you with a custom quote. Please fill in the contact form or email us so we can start the conversation.