01
Step 1 of 7
Simon - Online customer reception and initial requirement review
Inquiry & Requirement Check
Simon receives online inquiries and confirms the first layer of buyer requirements: product type, photos or drawings, target quantity, application, destination, delivery timing, and whether samples or DDP support are needed.
- Buyer input
- Product photos, drawings, size targets, quantity, destination, timeline, and intended use.
- EONE output
- A clearer RFQ brief that can be reviewed by the project and production team.
02
Step 2 of 7
Adrion - Owner and B2B project lead
B2B Project Review
Adrion reviews the business fit, buyer goal, project complexity, communication path, and whether the requirement should be quoted as a standard product, a modified product, or a custom manufacturing project.
- Buyer input
- Commercial target, end customer or project role, preferred shipping term, and any bid or approval deadline.
- EONE output
- Project direction, quotation path, and priority questions before engineering review.
03
Step 3 of 7
Rong - Factory production, QA/QC, and new product development review
Engineering & Production Review
Rong reviews daily production feasibility, QA/QC control points, material choice, fabrication process, coating route, and new product development path from R&D through batch trial production when needed.
- Buyer input
- Confirmed drawings, dimensions, material, coating, tolerance, hardware, and product performance requirements.
- EONE output
- Production route, risk notes, trial production needs, and factory confirmation before order approval.
04
Step 4 of 7
EONE project team - Sales, engineering, and production coordination
Sample, Drawing, and Spec Approval
For custom or high-volume orders, EONE can confirm samples, drawing revisions, colors, mesh, hardware fit, label marks, packaging method, or first-article details before bulk production.
- Buyer input
- Sample approval notes, marked drawings, finish decision, label requirement, and any change requests.
- EONE output
- Approved reference for bulk production and QC comparison.
05
Step 5 of 7
Rong - Factory production and QA/QC management
Production & QC
Production follows the confirmed route. QC checks can cover dimensions, welding, drilling, bending, mesh, coating surface, color, hardware count, packing marks, and sample comparison depending on the product.
- Buyer input
- Final approved specs and any buyer-required inspection points.
- EONE output
- Production-stage confirmation and order-specific QC evidence when requested.
06
Step 6 of 7
EONE factory and logistics team - Packing, label, pallet, crate, and container loading coordination
Packing & Loading Evidence
EONE can prepare packing photos, carton or pallet labels, crate protection details, mixed hardware carton checks, and container loading photos when the order and shipment stage require them.
- Buyer input
- Packing marks, unloading limits, pallet or crate requirements, mixed product list, and delivery instructions.
- EONE output
- Packing and loading record for buyer review before or during shipment.
07
Step 7 of 7
Connie - Order follow-up and logistics coordination
Order Follow-up & Delivery
After the order is placed, Connie follows the order status, logistics coordination, shipping updates, and delivery tracking until goods are delivered to the customer.
- Buyer input
- Delivery address, contact details, broker or DDP requirement, unloading plan, and final delivery constraints.
- EONE output
- Shipment follow-up and delivery coordination through the final handover stage.
